Riviera Beach Resort

The room was a great size and had a porch on the rear. Great for sitting and enjoying the view. It was a few steps from the indoor and outside pool. You could also see the ocean. The indoor pool was a good size and there was a hot tub also. The problem was the hot tub needed to be cleaned. Muck on the top and sand on the floor and no towels. The room service only replaced the bathroom towels and emptied the trashcan. There was also a restaurant that we used at breakfast. The buffet was good and replenish constantly. The workers were very helpful and quick.

We stayed in one of the suites and it was perfect for three adults and two young children. The suite was a little outdated but VERY clean. The grounds were gorgeous, and pools/beach were very clean. This resort is extremely kid friendly. If you want a quiet/child free vacation, then this resort probably isn't for you. The waterfall mushroom was broken in the pool which was a bummer, and the swings on the beach were broken as well. Our suite kitchen was supposed to be fully stocked but was missing paper towels. Took a couple hours for someone to bring us up some. Also, towels are provided for the beach/pool, but weren't always available so we'd just wait for a fresh laundered batch to come out. I gave only 3 stars for service because it definitely feels like that are short staffed. Also on the beach sometimes it would take a while to find someone to put up an umbrella up for you, but they'd show up eventually. All in all, the not so perfect service didn't phase me because my kids and parents had such a great time. I will be booking again for future vacations.

First, this is not a “resort”. More accurately, its your average motel with great access to the beach. The room had a musty smell, was dark, and very outdated and worn. The bathroom was tiny with mildew throughout the shower. The hotel shows pictures of its beach with things to do…none of these were available and even the swings were broken with no attempt to fix while we were there. For $500/night we really expected more.

We’ve been going to riviera beach resort for the past 7 years. This year will unfortunately be our last. Ice machine by our room did not work, splash pad for kids was broken, beach was dirty, house keeping never came to remove garbage, we weren’t allowed breakfast, towels were rarely ever available, beach bar was not open, rooms were run down, sprinkler head was broken and flooding the grounds (for 3 days in a row). It was slowly getting worse over the years but this year put us over the top. The good: convenience to the beach is very nice, once I spoke the the manager he was very apologetic and helped offset some of our costs. The bad unfortunately outweighs the good now so for the first time in 8 years we’ll be looking for somewhere else to go.

Typically a great place that we've been to annually as a family for 10+ years, but at just about $500/nt there were too many issues to ignore. Our room wasn't ready at check-in time, we were given breakfast vouchers as an apology, we were then billed for that breakfast the next day when we used the vouchers. We were billed incorrectly for the stay, the mushroom water feature wasn't working, a ladder was snapped off and sharp metal was left in its place. There were numerous times when there were no towels available anywhere. Not sure what was going on.

We came to this place with wife and kid for few days. First off, the hotel is not really hotel. It’s closer to a motel rather than a hotel. Our room was very very very outdated. We ended up paying about $550 with resort fee + parking + room fee!! That’s a lot for the shape of the hotel. The AC had mold all over the inside vents and we did not see it the first day but we started getting itching eyes and sick and we noticed it later. Location is perfect. The service from maintenance and housekeepers is amazing! Some of the best people and very hard working. However, I will never come back again to this location. It’s not worth the money … might as well spend couple thousands more and head over to FL or Aruba or Turks and Caicos or elsewhere where you can truly enjoy the water and the vacation.

This is rated at a hotel resort price and makes you pay that fee but is seriously beneath that. They dont clean the rooms, they make you pay overnight to park your car, they advertise swings on the beach and they are taken down, the splash pad thing does not work that is shown in the picture, there are never pool towels available, the bathroom stinks like mildew as does the carpet, and it is shocking they can keep in business. The only way is that it is oceanfront. They also rarely have an attendant there to put up umbrellas, they have trash all over the beach and it is not cleaned.